B2B SaaS
SaaS documentation hub
A B2B SaaS company needed documentation that scaled across locales without breaking navigation, search, or onboarding momentum.
Results at a glance
- Locales
- 4
- Nav depth
- −40%
- Docs in HTML
- 100%
- Region
- Multi-market
Challenge
Docs had grown into parallel trees per locale. Users bounced between outdated pages, and search engines struggled to understand the canonical structure of the product knowledge base.
Approach
We redesigned the information architecture around a single hub model: shared navigation patterns, locale-aware routing, and static HTML for every article. Onboarding paths were rewritten to move from install to first success with fewer dead ends.
Outcome
Teams now land in a unified docs experience across locales. Crawlable structure improved discoverability, and onboarding paths became shorter and easier to measure.
Ready to discuss your next release?
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